LIVE DEMO

RAG Support Agent

An embeddable AI support widget. It answers from a company knowledge base with inline citations, calls real tools for account actions, and hands off to a human when it genuinely can't help.

Try asking the chat (bottom-right)

“What is your refund policy?”
→ Grounded answer assembled from the knowledge base, every claim backed by a clickable citation.
“What's the status of order ORD-1001?”
→ No document needed — the agent calls a lookup_order tool and returns live order data.
“What was your revenue last quarter?”
→ Out of scope: the agent escalates to a human instead of guessing.

How it works

  1. Retrieve — semantic search over the knowledge base (pgvector embeddings).
  2. Generate — Claude answers strictly from retrieved context, emitting inline citations.
  3. Act — for account questions it invokes deterministic tools (order lookup, refund check) instead of hallucinating.
  4. Escalate — a safety-net hands off to a human when there's neither context nor an applicable action.
👉 Tap the chat bubble in the bottom-right corner to start.